Refund, Discount & Waiver Policies

Non-Credit Workshop Refund Policy

A full refund is made if a workshop is cancelled. Official withdrawal by seven (7) calendar days prior to the first meeting of workshop results in a refund minus a $10 non-refundable registration fee. Withdrawal beyond that point in time allows for no refund. Please allow 3-4 weeks for processing your refund.

Waiver Policy

All waivers for non-credit workshops are approved separately on a case by case basis.

Municipal waivers may be available for some classes; call (413) 775-1661 for more information.

Businesses sending multiple employees (greater than 6) or interested in holding trainings at an alternate location should contact Dawn Creighton (413) 775-1607 for details on pricing.

The following non-credit workshops do not accept waivers of any kind:

  • Blended classes
  • Online or hybrid learning
  • Pioneer Valley Institute
  • CNA/HHA and TCC classes
  • EANE classes
  • ServSafe® Food Protection Manager Certification
  • Snow Farm
  • W.I.T.S. classes
  • Welding

Senior Symposia provides discounts for financial assistance, first time guests and those registering for all symposia during a semester. Space is limited and pre-registration is required. No other waivers are accepted.